Returns & Exchanges
At Singer Sewing Outlet, we want you to be completely satisfied with your purchase. If your sewing machine or accessory doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Log into your account or use our guest portal to request a Return Merchandise Authorization (RMA) number and a prepaid shipping label.
Pack with Care
Place the item in its original factory packaging, including all manuals, foot pedals, and accessories to ensure a smooth inspection process.
Ship the Item
Affix the provided shipping label to the outside of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our technicians verify the machine's condition, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing